Frequently Asked Questions

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Q

If you’re using the website, go to the dashboard and select “video CV”. You can then record a video straight from your webcam or upload an existing file.


To do this from the Hotedin app, tap the three bars in the top left corner and select “video CV”. You will now have an option to upload a new video CV. You can do this directly from your camera or upload a video you’ve recorded previously from your phone’s gallery.


Q

If you’re using the website, go to the dashboard, select “edit profile” and upload your CV in the “upload new document” section.

If you’re using the Hotedin app, tap the three bars in the top left corner. Select “edit profile”. Scroll down until you get to “change document”. Select file and upload the one you want.


Q

Please email support@hotedin.co.uk so that we can remove you from our mailing list.


Q

CVs must be uploaded in PDF or .doc format. Video CVs must be in .mov or .mp4 format and up to 1 minute. If you’re still having issues, please email support@hotedin.co.uk so that we can help you.

Q

You can do all of these things via the Hotedin app or website.

 

To create an account on the website, go to the Hotedin homepage and select “Login/Register”. A sign in box will appear with a link for “candidate registration”. Follow that link and follow the onscreen instructions.

 

To update or delete your account on the website, login to your account and scroll down to “edit profile” or “delete account”.

 

To create an account on the app, open the app, tap the three bars in the top left corner and select login/register. At the bottom of the screen there’ll be a link to create an account. Follow that link and follow the instructions.

 

To update your account, tap the three bars in the top left corner of the app and click “edit my profile”. To delete your account, go to “edit my profile”, scroll to the bottom of the page and select “delete my account”.


Q

Courses are not currently available via the Hotedin app. You can only enroll and take courses on desktop. Go to our website, select “Online Trainings” and select which type of course you’d like to take. Once you’ve found the one you’d like, click “add to cart” and follow the onscreen instructions.

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